GetChatty – Privacy Policy
Effective Date: September 4th, 2023

Who We Are
GetChatty is an English language learning service that provides personalized lessons via WhatsApp voice notes, operated by GetChatty LTD. We are committed to protecting your privacy and handling your personal data responsibly.
We are registered with the Information Commissioner’s Office (ICO) under UK GDPR regulations.

What Data We Collect
We may collect and process the following types of personal data:

  • Your full name.
  • Email address, WhatsApp number and Instagram account.
  • Country of residence and time zone.
  • Voice notes and written messages exchanged with your teacher.
  • Payment and billing details (processed via Stripe, a secure third-party service).
  • Any learning goals or preferences you voluntarily share.

How We Use Your Data
We use your personal data to:

  • Deliver English lessons via WhatsApp.
  • Assess your language level and track progress.
  • Provide customer support and send relevant updates.
  • Process payments through Stripe.
  • Improve the quality of our teaching materials.
  • Comply with legal obligations (e.g. tax reporting, record keeping).

Legal Basis for Processing
We process your data based on the following legal grounds:

  • Consent: You voluntarily provide your information to receive our services.
  • Contract: Data is required to deliver the learning services you subscribed to.
  • Legal obligation: We may retain certain information (like location, email and phone number) for accounting or regulatory reasons.

Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes.
We only share your information with:

  • Stripe, for secure payment processing
  • Authorized team members, solely for lesson delivery and support

All parties involved comply with strict confidentiality and data protection standards.

Data Storage & Security

  • All lesson content is stored securely and accessible only to your assigned teacher(s).
  • We use password-protected accounts and encrypted platforms to ensure your data is safe.
  • Voice notes and messages are never used for training or marketing without your written consent.

Data Retention
We retain your data only for as long as necessary to provide services and meet legal obligations.
You can request deletion of your personal data at any time, subject to any applicable legal requirements.

Your Rights
Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your information
  • Request deletion of your data
  • Object to certain types of data processing
  • Withdraw consent at any time

    To exercise any of these rights, email us at getchattynow@gmail.com.


Cookies
GetChatty’s website may use essential cookies to ensure basic functionality and improve the user experience. These cookies do not collect personal information unless you choose to provide it (e.g. through contact forms or newsletter signups).

We do not use third-party tracking cookies or targeted advertising.
If we add new features in the future that require additional cookies, this policy will be updated accordingly.

You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the website.

Changes to This Policy
We may revise this Privacy Policy at our discretion whenever deemed necessary. In the event of any significant changes, you will be notified via WhatsApp or email.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Arianna Morón – CEO GetChatty LTD
Email: getchattynow@gmail.com
ICO Registration: ZB581532 

Scroll to Top